We have deployed PAfE 2.0.70 to our large user base successfully.
However, for around 25 users, we are experiencing issues whereby upon launching Excel, they try to connect to the connections, and the PAW splash screen locks as white for around 15 seconds and then crashes Excel
No connection is established and therefore the user is not presented with the list of datasources to connect to
We just can't figure out why these users cannot connect
We've done the usual IE related things of clearing things down etc and also deleted the OfficeConnection folders to recreate profiles, but this has not worked either.
The users are setup in PAW, they can access PAW via URL, but in PAfE, we just can't get them connected
I'm looking for any advise/recommendations/solutions on the a fix.
I've a ticket raised, but at the moment, that is recommending either changes to the registry of the users machines or a deletion/recreation of the users' network profile, both of which seem a bit drastic
We are using PAL 2.0.9.11, PASS 2.0.73, PAW 2.0.73 and PAXL 2.0.70
Thanks
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AJAY CHANDHOK
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