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  • 1.  Cognos Inactivity Timeout - Can't increase

    Posted Mon August 26, 2024 12:22 PM
      |   view attached

    Having an issue increasing the "Inactivity timeout in seconds" in the IBM Cognos Configuration tool. It's currently set at 3600 seconds. When I try to increase it, I get a little error message.  Is there a max value for this field? See attached



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    John Mason
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  • 2.  RE: Cognos Inactivity Timeout - Can't increase

    Posted Tue August 27, 2024 10:12 AM

    Hey John - 

    I have not seen an error in that instance before.  But adding 10 hours to the timeout might be too much.  Most webservers will timeout in an hour anyway. 

    But I would try increasing it to 2 hour (7200 seconds) and see if that helps.   What is the main issue you are trying to solve by increasing this? - let me guess, users just keeping their tab open and it is causing authentication error? ;)   

    I hope that helps a bit. 



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    Daryl Baker
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  • 3.  RE: Cognos Inactivity Timeout - Can't increase

    Posted Tue August 27, 2024 12:26 PM

    Hi Daryl, thanks for the response. I've tried a number of values including 7200 and get the same error. I'm at a loss. 



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    John Mason
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  • 4.  RE: Cognos Inactivity Timeout - Can't increase

    Posted Tue August 27, 2024 12:40 PM

    John - maybe I missed it, but what is the error message?    

    Also - if you do have users complaining about time-out issues with authentication.  This one change might not help the situation.  It can be a browser issue as well. 



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    Daryl Baker
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