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Cognos 11.1.0 broke when Windows Server 2019 KB5052000 (OS Build 17763.6893) installed

  • 1.  Cognos 11.1.0 broke when Windows Server 2019 KB5052000 (OS Build 17763.6893) installed

    Posted 6 days ago

    Re: Cognos 11.1.0 broke when Windows Server 2019 KB5052000 (OS Build 17763.6893) installed

    Cognos Server would not start. Restarted server and cognos service still would not start. Finally uninstalled KB5052000, restarted the server and then Cognos started. Anyone else having any issues?

    February 11, 2025-KB5052000 (OS Build 17763.6893) - Microsoft Support

    This is what the client sent me from the logs:

    Error in the Cognos Logs 

    18/02/2025,13:46:48,Err,CFG-ERR-0106 IBM Cognos Configuration did not receive a response from the IBM Cognos service in the time allotted.
    Check that IBM Cognos service is available and properly configured.
    Feb 18, 2025 1:47:18 PM org.apache.log.Logger info
    INFO: Process (8524) is scheduled for shutdown within 500 milliseconds unless it is not idle
    Feb 18, 2025 1:47:18 PM org.apache.log.Logger info
    INFO: Shutting down Process CAM_LPSvr(PID: 8524)
    Feb 18, 2025 1:47:18 PM org.apache.log.Logger info
    INFO: sending /stop
    Feb 18, 2025 1:47:18 PM org.apache.log.Logger info
    INFO: /stop sent
    Feb 18, 2025 1:47:19 PM org.apache.log.Logger info
    INFO: Process (Process CAM_LPSvr(PID: 8524)) did not shutdown within the timelimit.  Terminating process forcefully.
    Feb 18, 2025 1:47:19 PM org.apache.log.Logger info
    INFO: Process CAM_LPSvr(PID: 8524) forcibly killed

    Next log

    Tue Feb 18 13:31:32 2025  INFO  t[594] CBSNTService Attempt to starting service "IBM Cognos:9001"
    Tue Feb 18 13:31:32 2025  INFO  t[594] CBSNTService Starting service "IBM Cognos:9001"
    Tue Feb 18 13:31:32 2025  INFO  t[594] CBSNTService Waiting for service to start...
    Tue Feb 18 13:47:05 2025  INFO  t[594] CBSNTService Started service "IBM Cognos:9001"

    Tue Feb 18 13:47:07 2025  INFO  t[594] CBSBootstrapService attempt to load config from "E:\Program Files\ibm\cognosanalytics\Bank01\.\bin64\./bootstrap_wlp_winx64.xml"
    Tue Feb 18 13:47:09 2025  WARN  t[594] CBSSockSendAction did not detect success string in response.
    Tue Feb 18 13:47:13 2025  WARN  t[594] CBSSockSendAction did not detect success string in response.
    Tue Feb 18 13:47:17 2025  WARN  t[594] CBSSockSendAction did not detect success string in response.
    Tue Feb 18 13:47:21 2025  WARN  t[594] CBSSockSendAction did not detect success string in response.
    Tue Feb 18 13:47:25 2025  WARN  t[594] CBSSockSendAction did not detect success string in response.
    Tue Feb 18 13:47:27 2025  INFO  t[594] CBSBootstrapService testReadyByPingingWin - child processes are not ready, stop trying.



    ------------------------------
    brenda grossnickle
    BI Programmer Analyst
    FIS
    ------------------------------


  • 2.  RE: Cognos 11.1.0 broke when Windows Server 2019 KB5052000 (OS Build 17763.6893) installed

    Posted 2 days ago

    Hi Brenda,

    I have 11.1.1-1812041507-winx64h on Windows 2019 with that patch and I am not seeing any issues starting CA.



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    TREVOR COMEAU
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    Original Message