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Looking to enable Message ID Tracking in Maximo's Message Tracking Application ?

By Tinnokesh AP posted Wed April 16, 2025 02:23 AM

  
Maximo offers the ability to track the Message ID for messages processed through Publish Channels/Enterprise Services. This feature allows users to efficiently navigate and search messages in the Message Tracking Application using the Message ID.
 
How  to Enable Message ID Tracking:
 
Step 1 : Navigate to Integration -> Enterprise Services/Publish Channels based on your configuration needs and select the respective record
Step 2 : Click on Message tracking from More Actions and look for the External Message ID Field
Step 3 : Create the XPATH Expression as below
 
/{http://www.ibm.com/maximo}SyncOS/{http://www.ibm.com/maximo}OSSet/{http://www.ibm.com/maximo}Object/{http://www.ibm.com/maximo}Identifier 
Note : OS refers to Object Structure.
 
Step 4 : Populate the XPATH (created in Step 3) to the External Message ID Field (Step 3) and click on Ok
 
Expected Result:
After configuration, when a message transaction occurs through Publish Channels or Enterprise Services, the External Message ID will be populated with the respective Identifier for the messages in Message Tracking Application.
Key Benefit :
This feature would help the users to search using the Identifier within the Message Tracking Application and navigate to the desired message.
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