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IBM Process Mining recognized as a Leader in 2021 Spark Matrix for Process Mining

By Meredith Bailey posted Mon January 24, 2022 10:54 AM

  
Quadrant Knowledge Solutions announced that it has named IBM as a 2021 Technology Leader in the SPARK Matrix™ Report for Process Mining.

IBM was positioned in the Leader Quadrant based on various performance parameters on the categories of Technology Excellence and Customer Impact. 
The Quadrant Knowledge Solutions SPARK Matrix™ includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides competitive analysis and ranking of the leading process mining vendors in the form of the SPARK Matrix, providing strategic information for users to evaluate different vendor capabilities, competitive differentiation, and market positions. 

Pranjal Singh, Analyst at Quadrant Knowledge Solutions, states, "IBM’s process mining helps organization to simulate future processes, uncover root cause, perform multi-level process mining, task-mining, and automate RPA assessment. Moreover, the company’s multi-level process mining provides modeling for both flat-and multi-level processes and its task mining capability enables the organization to record the user interactions.” Pranjal adds, “with its robust technology platform, comprehensive functional capabilities, and compelling product strategy and roadmap, IBM is well-positioned to expand its market share in the global process mining market. The company has received strong ratings across the parameters of technology excellence and customer impact and has been positioned amongst the technology leaders in the 2021 SPARK Matrix of the Process Mining market.” 
 
To read the full Quadrant Knowledge Solutions Knowledge report on IBM Process Mining, please visit: here.
To learn more about IBM Process Mining, please visit our website.



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