On September 19, 2023, end of support for all IBM Maximo Asset Management 7.6.1.x and compatible versions of products, including industry solutions and add-ons, was announced via IBM Announcement Letter #922-024.
End of Support will be effective SEPTEMBER 30, 2025.
Effective 30 September 2025, fixes, patches, and telephone support will no longer be provided for IBM Control Desk 7.6.1.x and its corresponding components and add-ons of the same version. From now until that date, additional fix packs maybe delivered to address critical defects, security vulnerabilities and currency updates.
The path forward for IBM Control Desk customers is to trade-up to the IBM Maximo Application Suite (MAS) with the add on of Maximo IT. Take a click through look at the new modernized UX. IBM Maximo IT interactive demo | IBM Maximo Application Suite .
The last release of the IBM Control Desk 7.6.1.x was released in Sept of 2023. Extended notification has been given from the time of this announcement to the effective end of support date to give sufficient time to plan and migrate to the suite, customer managed, SaaS or Hosted.
Resources available to find more information on the Maximo Application Suite including:
https://www.ibm.com/docs/en/max-it/continuous-delivery?topic=upgrading-from-control-desk-7615-maximo-it-81
For customers currently on a Flexible Contract Terms (FCT) contract this will also require a migration to Passport Advantage (PA).
To connect with IBM for more information, Book a Consultation on the Maximo IT Asset Management Software - IBM Maximo Application Suite page.
Your IBM sales representative is the best resource for assisting with the migration of current entitlement to the application suite.
Details on EOS versions:
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5725E24
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IBM Control Desk
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7.6.1.x
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The following products are also included in the announcement and have End of Service date of September 30th, 2025.
- 5725H61 – IBM Control Desk on Cloud
Related Information
Maximo IT /MAS deployment options are available to streamline the upgrade process.
Once you have upgraded to Control Desk 7.6.1.5, alternatives are available to provide an excellent way to eliminate capital hardware expenditures and the burden on your local IT infrastructure. Maximo SaaS IT provides flexibility and scalability, helps maximize long-term ROI, and can enhance performance, availability and security.
There are also many IBM business Partner and IBM Expert Lab resources available to help with the planning for an upgrade to Maximo IT. For more information contact your IBM Sales team.
Extended Maintenance is available.
If you are current on IBM Subscription and Support, are on the latest version, 7.6.1.5 and are unable to upgrade before 30 September 2025, you do have the option to purchase one single year of Extended Support. To be eligible, clients must show they are preparing an IBM Maximo IT upgrade roadmap. For additional details, please visit the IBM Extended and Sustained Support page.
Original Announcement Blog
End of Support Announcement (EOS) for the IBM Control Desk 7.6.1
Related information
For a full list of products see the official announcement here:
IBM Announcement Letter #922-024