In B2B integration, every transaction plays a crucial role in maintaining supply chain continuity, ensuring customer satisfaction, and driving business outcomes.
Yet, many organizations are still operating in the dark — unaware of failed transactions, delayed partner responses, or hidden inefficiencies until it’s too late.
"IBM Sterling VAN changes that by delivering proactive monitoring, real-time visibility, and around-the-clock expert support."
🔍 Real-Time Dashboards: Know Where Every File Is
With IBM Sterling VAN, businesses gain complete visibility into their transaction flows. Whether it’s an EDI document, an XML order, or a flat file, you can:
- Monitor the flow from source to destination
- Detect issues immediately with smart alerting
- Reduce downtime and eliminate manual tracking
“Visibility isn’t a luxury — it’s a competitive necessity.”
⚙️ Proactive Monitoring & Health Checks
IBM’s proactive monitoring helps detect early signs of failure, congestion, or anomalies in your B2B communication. This means:
- Issues are caught before they impact customers or partners
- Support teams are notified before SLAs are breached
- Your business keeps running — uninterrupted
“Proactive monitoring means we know there’s an issue before our trading partners do.” — IBM VAN Customer."
🛠️ 24x7 Expert Support from EDI Specialists
IBM Sterling VAN isn’t just a platform — it’s backed by decades of EDI expertise. Our support teams work 24x7 to provide:
- Immediate help for urgent issues
- Deep troubleshooting of integration and mapping concerns
- Partner onboarding and operational advice
“No generic responses. Just real solutions from people who understand B2B.”
✅ The Result: Peace of Mind at Scale
Whether you’re exchanging thousands or millions of files a day, IBM Sterling VAN gives you:
- Confidence that your transactions are flowing
- Control over your partner communication
- Peace of mind that help is always a call or click away
Be the first to know. Be the first to act. That’s the power of IBM Sterling VAN.
Ready to Modernize Your EDI Operations?
Learn how IBM Sterling VAN helps you streamline, secure, and scale your B2B transactions with the visibility and support you need to stay ahead.
👉 Explore IBM Sterling VAN
– Manoj Panda
Product Manager, IBM Sterling B2Bi SaaS
Helping businesses simplify B2B transactions with VAN & API innovations