IBM Process Mining 2.1.0: Meet our new AI Agent and Unlock Unmatched Time to Insights

IBM Process Mining is moving towards the most user-friendly version of itself!

We are introducing a new Data Analyst AI Agent, deeper simulation insights, and usability improvements to help organizations accelerate transformation.

Data Analyst AI Agent (Public Preview)

You can now ask our new AI Agent to measure KPIs and build charts on your behalf. This is the first step into Agentic AI for IBM Process Mining, with the ambition to blend the precision of process mining insights with the flexibility of generative AI.

• Why it matters: AI-driven experience enables faster time to insights, reducing manual efforts and the need for technical expertise.
• What’s different: A dedicated AI agent helps process owners create charts and track KPIs by simply asking questions.

Start leveraging AI to unlock unmatched time to insights! 

Simulation Results Explanations

You can understand when, where, and why process queues occur in simulated scenarios.

• Why it matters: More transparent simulations help teams identify bottlenecks and optimize workforces in their real operations.
• What’s different: In addition to showing KPIs for your what-if scenarios, Simulation now provides insights about queues and delays due to missing workforce availability.

Turn simulations into strategic decisions! 

Organization Mining (Official General Availability)

We've heard you! After a lot of positive feedback on our multi-process analysis, this feature is now generally available. Organization mining lets you analyze multiple processes in your organization and see how they connect and influence each other, with an object-centric approach (OPCM).

• Why it matters: The real world is not made of independent processes, it's made of complex interconnections between organizations and supply chains, that require a comprehensive analysis.
• What’s different: Analyze multiple event logs in one unified flow, and get a full perspective of your organization, by connecting processes, people and assets.

Understand the full story behind your operations! 

Modernized Process Model

Along with Organization Mining, we are now revamping the look and feel of our Process Model, to deliver a more comprehensive, detailed and clear visualization of your process:

• Why it matters: understanding your process visually is critical for identifying bottlenecks and opportunities. A clear, interactive model accelerates analysis and decision-making.
  
• What’s different: The redesigned UI introduces a better drill-down on your activity KPIs, new visualization options and color-coding for object-centric analyses.

Explore your processes like never before! 

Quick Filters Panel in Analytics

Quick Filters are now available in Analytics to make data exploration more intuitive and efficient for business users.

• Why it matters: this new filtering option allows you to focus on the most relevant information and streamline your analyses.
• What’s different: a new interactive panel directly inside the dashboard makes filtering faster, more visible, and user-friendly.

Dig into your process and statistics, faster and more easily! 

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Why Choose IBM Process Mining 2.1.0.?

IBM Process Mining 2.1.0 delivers AI-driven analytics, multi-process visibility, and enhanced usability to accelerate operational excellence:

• Gain actionable insights faster with AI-powered KPI dashboards and simulation explanations.
• See the bigger picture through object-centric multi-process analysis for connected operations.
• Get the latest product improvements for a smoother user experience.

Built with you, for you: please keep leveraging the IBM ideas portal to shape the future of IBM Process Mining together.

Ready to Get Started?

IBM Process Mining 2.1.0 is designed to deliver measurable results. Start exploring our AI powered insights and analyze your organization as a whole.

Explore Features | Request a Demo

Explore the Full Details

Dive deeper into the technical updates and documentation in our IBM Process Mining 2.1.0 Release Notes.