Community Front Porch

Community Gamification 2.0 is Here: Game On!

By Krista Summitt posted 19 days ago

  





The IBM Community is a thriving network of over 200,000 product users, experts, learners, and teachers, spanning over a dozen product and topic areas. Our community utilizes a gamification program to thank you for your contributions and to reward your engagement. You may have earned badges you didn’t even know about or would like your efforts to be recognized outside of the community. We’re excited to announce our updated program!

 

Eight weeks ago, we set out to reinvigorate our existing community gamification program – you know, points, badges, etc. As we talked to members and stakeholders, 3 opportunities for improvement emerged:

 

  • Requirements to earn a badge were too complicated

 

  • Multiple achievement levels for a single badge were confusing

 

  • Members want to share significant achievements externally

 

We took this feedback and studied the existing program, as well as best practices from other communities. Today we are proud to announce the reboot of our IBM Community Gamification program. *throws glitter*

 

What we changed:

 

  • Eliminated multiple levels within a badge category
  • Created two distinct recognition paths: Stamps and Badges
  • Stamps are standalone activity achievements displayed within the IBM Community only
  • Badges are earned by completing a set of activities and can be displayed on LinkedIn
  • Improved badge dashboard with progress bar
  • Achiever’s lounge page to educate members on the program
  • Complete stamp and badge redesign to align with IBM badge program

 

Stamps are stand-alone achievements. Members who complete the specified requirement will earn the corresponding stamp. Stamps are displayed within the IBM Community only. We believe this approach is much easier to understand, while still providing a good challenge.

 

Badges require multiple activities within a stated period of time. Each badge is a prerequisite for the next level up; you must earn the New Citizen badge, for example, before you can earn the Community Contributor badge. The new badges also reward your membership longevity; someone can’t just join and earn one of these the same day. Finally, we wanted to provide a way for you to display your community achievements to your network, so badges are externally shareable on LinkedIn and your Credly dashboard.


 Check out all of the new stamps and badges, and how to earn each one, at the Achiever’s Lounge. Keep your eyes peeled for emails congratulating you on each badge you’ve earned!

 

Now, it’s time to celebrate your participation and our accomplishments as an entire community!

 

Join us on September 8th at 10:00AM ET for our first virtual IBM Community Social Hour – “Back to School” event. This will be great fun, with music, games, fun, and a Q&A with IBM Chief Community Officer Marius Ciortea.

 

Register today at: http://ibm.biz/communitybacktoschool 

 


#community-event #gamification #badges #stamps #social-hour​​​​​​​


 

11 comments
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6 days ago

Great Information

7 days ago

good

7 days ago

good

10 days ago

Good News :)

11 days ago

Great, keep up the good work

12 days ago

@Vicente Gerardo Guzman Lucio There isn't a minimum amount of badges to be selected as an IBM Champion.  The badges are a great way to to formally demonstrate your contributions to the community​. This is important because on the nomination form, you will be asked to share in detail how you have contributed to the IBM Community via contributing content, answering questions, participating in user groups, etc. Thanks.

12 days ago

Enjoyed all the sessions at this event, @Krista Summitt. Looking forward to attend events like this one.​

Hi @Krista Summitt -

​To be an IBM Champion, do you require a minimum amount of badges?

12 days ago

Hi @Hartanto Ario Widjaya, thanks so much for reaching out! We matched up the Credly badge requirements to the Achiever's Lounge page (Credly was correct). Those who are listed on the attendance roster at the conclusion of the event will be awarded the special stamp. Badges are a lifetime thing!

Look forward to working with you and seeing you accomplish great things with us!​

14 days ago

Super excited about this one!

19 days ago

Yay! Sounds fun. Just a couple of questions from me.
(1) I noticed that the requirements to obtain the badge differs between the Credly link and the Achiever's Lounge. Which one is correct?
(2) How are the present at event requirement being tracked?
(3) Is there any expiry for the badges (i.e. one for each year) or is it a lifetime thing?