At one of the leading insurance companies in the United States, agents were using more than 100 green screen tools to perform daily tasks. The company’s goal was to integrate these tools with a Salesforce application.

An IBM Partner performed a pilot project, demonstrating how to modernize such tools and to integrate them with Salesforce. The pilot also demonstrated how to overcome the challenge of implementing easy user access for thousands of users with single-sign-on (SSO).

The solution involved using IBM Host Access Transformation Services (HATS) and it’s Web Express Logon (WEL) component to provide seamless SSO capability and integration with the Salesforce application.

With support from the engineering team responsible for the product strategy, the HATS architect identified important components of the project. This included understanding the existing infrastructure, understanding security requirements, training, and code review. The result included recommendations for sizing and deployment architecture, as well as plans for the design, deployment, and testing of the solution.

From beginning to end, the HATS WEL SSO project was completed in only 6 weeks. Users immediately experienced a seamless logon experience to their now easy to use and access tools.


Learn more about IBM’s Host Access Transformation Services (HATS) at https://www.ibm.com/products/host-access-transformation-services and https://www.ibm.com/docs/en/hats

Learn about HATS Web Express Logon component (WEL) at https://www.ibm.com/docs/en/hats/9.7.0?topic=logon-using-web-express-wel

Discover and engage with the IBM HACP & HATS User Group at https://community.ibm.com/community/user/ibmz-and-linuxone/groups/community-home?CommunityKey=02ca7e54-2793-4fe1-867f-786e27caaac6 in the IBM Z and LinuxONE Community.