We’re excited to share some great news!

IBM Maximo IT has now earned PinkVERIFY certification for AI Capability.This comes on top of the certifications we’ve already earned across 12 key ITSM processes, showing our ongoing commitment to delivering reliable, innovative solutions:

Incident Management
Problem Management
Change Management
Release & Deployment Management
Request Fulfillment
Service Level Management
Service Catalog
Service Desk
Configuration Management
Knowledge Management
Financial Management
IT Asset Management

And now, AI Capability

Why this matters

PinkVERIFY is recognized worldwide as a benchmark for ITSM tools. By adding AI Capability*to our list, it means that the AI features in IBM Maximo IT have been independently evaluated and meet the same high standards as our core ITSM processes.

This certification ensures our AI features are ready to use out of the box without heavy setup or customization, seamlessly integrated with core ITSM processes, and practical and valuable, helping teams with smarter ticket handling, predictive insights, and automation that saves time and effort.

What it means for our clients

As AI becomes a bigger part of service management, trust is key. This certification gives our clients confidence that IBM Maximo IT’s AI capabilities are not only innovative but also reliable, governed, and aligned with industry best practices.

Looking ahead

We’re proud of this milestone, and it motivates us to keep pushing the boundaries of AI-powered service management. Our goal is simple: help organizations work smarter, faster, and more effectively with IBM Maximo IT.

Visit PinkVerify for more details!