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Automation Reaction is a new web series, where IBM subject matter experts present a new Automation tool or capability and a Client Practitioner reacts to it in real time and discusses how it might be deployed. In this first episode, Matt Warta, Program Director of IBM Workflow, shows the new Work Management command center with AI-powered dashboards that help operations monitor work in progress and prevent missed deadlines by predicting outcomes before they occur. Reacting in real time is Paul Cortellesi, ECM lead at Memorial Sloan Kettering Cancer Center, who faces many of the same challenges addressed by the tool. It’s a two-way conversation. Honest, real and always fascinating. Don’t miss it.