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I recently moderated a client panel discussion on Operational Challenges with a line-up of COOs and Process Executives from a number of large enterprises. One of the topics that got everyone to lean forward into their Zoom was a discussion on the practical ways to use Artificial Intelligence and...
Businesses are made or broken by the quality of the decisions they make. How well does this offer target this customer? Does this machine need to be serviced now or can it wait? Is this transaction legitimate or suspicious? Will this customer make the payment they have just promised? The quality...