BPM, Workflow, and Case

BPM, Workflow, and Case

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  • 1.  Workflow run issue

    Posted Tue August 15, 2023 05:04 PM

    Hello everyone

    When I try to run a workflow from BAW Process Center a message error is being raised.

    Error
    An unexpected error occurred. No additional information is available. Contact IBM Software Support.
    Any ideas? Thank you 
    Ralf


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    RALF PIMENTA
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  • 2.  RE: Workflow run issue

    Posted Thu August 17, 2023 10:27 AM

    Hi Ralf,

    You will be able to get more information by looking at the SystemOut.log file for the timestamp at which you saw this message. You may also see something in the Console/Network tab of your browser while this page is loading, but I would start with the SystemOut.log.



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    Rex Townsend
    Salient Process
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    Original Message


  • 3.  RE: Workflow run issue

    Posted Thu August 17, 2023 11:18 AM
    Hi,

    Try to check process level variable initializations (default value settings) and pre/post assignments of the start event. Maybe helps...





    Original Message


  • 4.  RE: Workflow run issue

    Posted Thu August 17, 2023 11:19 AM

    Hello Rex

    Thank you for answering my question, very nice of you.

    Regarding the issue, I am using IBM BAW Trial, I do not have access to logs nor SystemOut

    Regards

    Ralf Pimenta



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    RALF PIMENTA
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    Original Message


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