BPM, Workflow, and Case

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  • 1.  Process Portal Dashboards menu

    Posted Mon June 19, 2023 10:44 AM

    Hello,

    I would like to set up a Dashboard in the Process Portal Dashboard menu for IBM BAW v.21.0.3. In this Dashboard, I used two views from Dashboard toolkit:

    • Process Diagram in order to display one of my the processes 
    • Process Instances List in order to display all completed instances of my process.

    Unfortunately, I don't know how to set up both views. I have an error in Process portal when i open the dashboard as you can see below. Currently, for the view Process diagram, the message "The control cannot be loaded at this time" is displayed and for the view Process Instances List any list is displayed.

    ----------------------------------------

    To set up this dashboard :

    1. I created an UI to use as Dashboard
    2. In the coach, I set up the process diagram as you can see below.
    3. I set up the Process Instances List as you can see below 
    4. "snapshotId" and "appId" are private variables that have been valued in the coach's pre-execution script

    Can you help me to set up both views ?

    Thank you for your answers.



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    Roussaya SORDA
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  • 2.  RE: Process Portal Dashboards menu

    Posted Tue June 20, 2023 09:49 AM

    Hello ,

    I am not sure this will help or not , in your 2nd point (screenshot), in processId mapping you are mapping the snapshotId, is that expected behavior.?



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    Gona Deepak
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  • 3.  RE: Process Portal Dashboards menu

    Posted Tue June 20, 2023 09:53 AM

    There is something that is passed to the view is null and its trying to evaluate that value. Please share the complete log .You can do null check , that might help you resolve the issue. 

    Thanks 



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    Gona Deepak
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  • 4.  RE: Process Portal Dashboards menu

    Posted Wed June 21, 2023 08:05 AM

    Hello,

    Indeed, it was not the expected behavior. I removed it but it didn't change anything.



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    Roussaya SORDA
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  • 5.  RE: Process Portal Dashboards menu

    Posted Wed June 21, 2023 07:36 AM

    Why there is  == to  your snapshotID (in Pre & Post 1st line in your 4th ) point?



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    Harish Puli
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  • 6.  RE: Process Portal Dashboards menu

    Posted Wed June 21, 2023 08:16 AM

    Thanks for noticing it.

    My issue is I don't know how to configure the views  process diagram and process instances list to use them in Process Portal dashboard menu. 

    What settings should I configure and how can i do it ?



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    Roussaya SORDA
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