Hi,
Did you try enabling desktop email notification for Case desktop and configured smtp on Workflow system? And in preferences enable step assignment notification, if the AD account of the user contains email attribute, workflow system will send the email notification automatically.
------------------------------
Ramesh Bhat
------------------------------
Original Message:
Sent: Fri November 04, 2022 03:47 AM
From: El Mehdi ES-SAFI
Subject: IBM Case Manager link work item
Hello Community,
I want to send email notification which includes the link of the Case Manager work item . When user opens his email, he can go directly to Case Manager client inbasket (by click the link) in the email. How do i get the work item link?
Thanks
------------------------------
El Mehdi ES-SAFI
------------------------------