Process Mining

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  • 1.  Error parsing selected CSV (Try again)

    Posted Tue April 18, 2023 12:12 PM

    Hello everyone,
    During the process of creating the process using the CSV I get the error "Error parsing selected CSV (Try again)", could you tell me in which PM log I could get more information about the error.
    thank you very much in advance, regards

    Hector Casals

  • 2.  RE: Error parsing selected CSV (Try again)

    Posted Wed April 19, 2023 01:46 AM

    Hello Hector,

    I also faced the same issue, for me the issue was the columns and the data were not properly aligned in the CSV(, delimited). Or if there is any other event log already available in the Project, the new event log must have the same number of columns.

    -- Thanks Pritam   

    Pritam Roy Business Consultant

  • 3.  RE: Error parsing selected CSV (Try again)

    Posted Wed April 19, 2023 02:08 AM

    Thank you very much Pritan for your answer, I know that the date value is not well formatted, but there are also other values with NULL and blanks in the date field and other fields, therein lies the problem. But beyond them the error should give more information, it is very generic.    
    Navigating in all these logs is not easy,
    I just wanted to know in which log specifically to look for the log summary, maybe that's where the error field appears.
    Thank you very much again
    Best regards

    Hector Casals

  • 4.  RE: Error parsing selected CSV (Try again)

    IBM Champion
    Posted Thu September 21, 2023 07:27 AM

    Hi Hector, 

    I was able to find details in pm-web.log and engine.log. These are located under /opt/processmining/repository/logs location. 


    Gaurav Bhargava

    Gaurav Bhargava Lead Business Automation Devops Engineer