BPM, Workflow, and Case

Hi,

We have a requirement to export the Case Search Results from the cases page, and we found the below link from the support pages,

https://www.ibm.com/support/pages/export-case-list-csv-file-script-actions

we have followed the above link but it doesn't work for us and I don't see any errors, checked across the browsers also, the console log printing the data but it is not downloading the file. Please suggest.

Env details,

ICM Case Client - 5.2.1.7

ICN - 203.8

Hi,

I've just pasted the code into one of my Dev systems running ICM 5.2.1.3 and ICN 2.0.3.8 and it works for me.

Have you tried putting try...catch blocks around the code and in the download function to see if any errors are being triggered?

Thanks, Dave,

I have tried placing try/Catch blocks and I don't see any errors. I have tried with the same action in one of our VM, it is working perfectly, the chrome browser version is the same. what could be the reason it's not working in my local.

One more Dave, I tried in Internet Explorer(in VM), when I click on the button the browser is redirecting with the data(CSV text) in the address bar, any help on this