We are excited to announce that the new IBM Process Mining as a Service Trial is now available. This 30-day interactive experience enables business professionals and leaders to discover, monitor, and continuously optimize business processes.
As the interest in automation expands beyond individual tasks to more complex business processes, enterprises need strategies and solutions that satisfy both IT and business stakeholders. IDC Innovators: Intelligent Automation Services, 2021.
Process mining not only helps businesses achieve cost savings and operational efficiency by identifying process optimization/automation opportunities but also improves workforce productivity and enhances customer experience.
IBM Process Mining is available in all IBM Cloud Paks for Automation as a foundational capability.
What you can expect in this new trial experience
The trial experience includes a real use case that illustrates how
Credito Emiliano (
Credem), a large Italian bank, used IBM Process Mining to enhance its customer experience by identifying process optimization/automation opportunities in its process for closing bank accounts.
In addition, you can discover, analyze, and gain actionable insights to optimize your own process using capabilities like root-cause conformance checking and simulation.
Credem automated 63 processes to date resulting in savings of approximately 1.1 million EUR.
Once you sign up for the free trial, you will be given access within one business day. Here is a preview of the applications of the IBM Process Mining as a Service Trial:
1) Discover and visualize a digital twin of your process Use a data-driven approach to visualize your end-to-end business process including all process stakeholders from event logs generated by enterprise systems, such as ERP, CRM, and SCM.
2) Unveil the root causes of process compliance and performance issues Choose whether you want to upload or design your ideal process (reference model) and compare it against your as-is process model to detect violations through conformance checks.
3) Gain actionable insights for process optimization/automation opportunities Monitor and analyze performance metrics such as KPIs and SLAs to design a clear automation strategy. Whether you want to reduce non-conformant decisions, diminish process deviations or simply accelerate document processing, you can seamlessly implement changes.
4) Simulate to-be scenarios to maximize the return before investments are carried out Simulate unlimited scenarios and compare them to your as-is process and KPIs to predict outcomes for decision-making, calculate the ROI, and gain a better understanding of risks.
5) Gain workforce intelligence Visualize and analyze the real segregation of duties and RACI with performance insights per activity, worker, and team.
6) Monitor and present process insights Deep dive and present your findings using interactive dashboards (pre-built or your own) using plug-and-play data visualization widgets.
How to get started
To begin your free 30-day trial, click the link provided to fill out the registration form:
https://www.ibm.com/account/reg/us-en/signup?formid=urx-51356. Within a business day, you will receive an email with your login information. There is no download or installation required. This trial experience does not provide access to all of the multi-user, integration, task mining, customization, and administrative capabilities.
Learn more about
IBM Process Mining and how you can optimize operations and find automation opportunities.
To help you get started, we have put together some resources, including free courseware -
IBM Process Mining Training and
Technical Documentation.
Be sure to join the
IBM Community for Process Mining to ask any questions you have, see regularly provided product announcements, learn from subject matter experts, read blogs and participate in discussions.