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Community Tip Series: Post or answer community questions directly from your email!
By
Gabriel Marte Blanco
posted
Fri July 22, 2022 08:00 AM
0
Like
As community members, we all know the importance of discussion threads and the value they bring to the community. To stay up to date with the latest discussions in your favorite topic groups, you can subscribe to the
consolidated
digest
and receive an email that summarizes all the discussion activities for your topic group. At the same time, you can post or reply to discussions right on your email, making it easier to contribute and help other community members.
Read below how to post a question or reply to a discussion through email.
First, you must be
subscribed
to either the daily or weekly digest for your specific topic group
Learn the difference and how to change your preferences
here
.
If you are already subscribed to
digest
from your email, you should see the
consolidated digest
for your topic group.
Here you see two functions
Post-New Message
Discussions
Post New Message allows you to post a
new discussion question
to your topic group from your email
The subject line is for the title of the discussion.
The body of the email is for the actual question and context.
The
Discussions tab
works as a consolidated
summary
of the discussions for Tuesday May 17, 2022
Here you can see
The initial question
Community members engaged in the question
Scroll down
to see the full discussion, where you can
Reply
to
the group engaged
in the discussion question
Reply to the sender/author
of the discussion question
These functionalities allow community members to stay engaged in the community through their emails by enabling them to read discussions and be able to reply quickly.
If you are enjoying our weekly tips and tricks, do not forget to check out our previous tips below:
•
It’s time to update your preferences with the new notification options in your profile!
•
Looking for your community contributions? There’s an easy way to find them!
•
Topic groups vs User groups - Learn the difference!
•
Sharing your expertise, a new way to answer questions!
#Tip-of-the-week
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Events
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IBM TechXchange Conference
Upcoming Business Automation Events
IBM TechXchange Webinars
All IBM TechXchange Community Events
Participate
Gamification Program
Getting Started
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Post to Forum
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Share Your Expertise
Blogging on the Community
Connect with Automation Users
All IBM TechXchange Community Users
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IBM Cloud Support
IBM Documentation
IBM Support
IBM Support 101
IBM Technology Zone
IBM Training
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