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 Maximo Mobile Download error

Janvee J's profile image
Janvee J posted Sat January 11, 2025 11:19 AM

Hello Team... I am getting attached error When I try to check for updates/load data for Assigned work/My work/ Work order Created by me. This is happening only when work orders are huge like 50 or more. Has anyone faced such issue before? Any leads are appreciated

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error2.png 87 KB
Screenshot 2025-01-10 220333.png 72 KB
Bartosz Marchewka's profile image
Bartosz Marchewka posted Mon January 13, 2025 03:32 PM

Hi Janvee,

In my opinion you need to review Maximo logs to be able to find what is the root of this problem. You mentioned that this issue occurs only with a large number of work orders (WOs). It might be related to the settings of the maximo.mobile.fetch.timeout properties in Maximo. However, in that case, you would likely receive a ConnectionTimedOut error instead of an Internal Server Error. Please review Maximo log file.