Maximo

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  • 1.  Seeking small/midsized clients for a Maximo user research study!

    Posted 20 days ago
    Hello! We are IBM researchers seeking to recruit small- to medium-sized (SMB) businesses (current clients) to participate in a 30-minute user research study, with the goal of improving the digital trial experience for SMBs. 
    To qualify, participants must meet the criteria of 1 of the 2 cohorts below: 

    Cohort A

    • Current EAM (Maximo Manage) customer
    • Migrated to full MAS suite
    • Actively using Maximo Health
    • Midsize company (~40-75M annual revenue, ~100-1000 employees, managing ~300-3000 physical assets)
    • Manufacturing, Energy & Utilities, or Travel & Transportation industry
    ^ We're hoping to connect with someone at this client company who was involved in the decision to migrate to the full MAS suite; MUST also be a MAS end user.

    or

    Cohort B

    • Current EAM (Maximo Manage) customer
    • Hesitant to migrate to the full MAS suite
    • Midsize company (see above description)
    • Manufacturing, Energy & Utilities, or Travel & Transportation industry
    ^ Hoping to connect with someone at this client company who has influence over the decision to migrate to the full MAS suite; MUST also be an EAM end user.

      If you or someone you know qualifies, please comment here and/or email nicoleconser@ibm.com directly - thanks in advance! 


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      Nicole Conser
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    • 2.  RE: Seeking small/midsized clients for a Maximo user research study!

      User Group Leader
      Posted 20 days ago

      Hi,

      JSC Gaso could qualify, except asset number criteria. We have much more in our gas distribution network. If you are interested we could contact directly.



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      Arkady Karpushin
      EAM Project Manager
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    • 3.  RE: Seeking small/midsized clients for a Maximo user research study!

      Posted 19 days ago

      Thanks Arkady! I'm checking with our study stakeholders to confirm whether JSC Gaso is indeed a good fit. I'll have an answer for you by Wednesday. Appreciate your interest! 



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      Nicole Conser
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    • 4.  RE: Seeking small/midsized clients for a Maximo user research study!

      Posted 17 days ago

      Hi Arkady - we believe JSC Gaso would indeed be a good fit for our study. A couple follow-up questions/comments: 

      1. Does JSC Gaso fit into Cohort A or B? Knowing this will help us prepare for the interview. 
      2. IBM requires all clients who participate in our User Research Program to complete this very short form.

      Once you submit the form, I'll reach out to coordinate a date and time that works for our interview. 

      Many thanks Arkady! 



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      Nicole Conser
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    • 5.  RE: Seeking small/midsized clients for a Maximo user research study!

      User Group Leader
      Posted 17 days ago
      1. I suppose we fit into cohort B, system business coverage is limited to Manage functionality yet.
      2. Form completed.


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      Arkady Karpushin
      EAM Project Manager
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    • 6.  RE: Seeking small/midsized clients for a Maximo user research study!

      Posted 5 days ago

      Thank you so much for sharing your experience with Maximo Manage! As IBM user experience researchers, we're always seeking to understand how our clients are using our tools, so that we can feed those insights back into improving the product. We appreciate you! 

      Thank you Arkady and JSC Gaso!


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      Nicole Conser
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