Thank you so much for sharing your experience with Maximo Manage! As IBM user experience researchers, we're always seeking to understand how our clients are using our tools, so that we can feed those insights back into improving the product. We appreciate you!
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Nicole Conser
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Original Message:
Sent: Thu February 15, 2024 02:44 AM
From: Arkady Karpushin
Subject: Seeking small/midsized clients for a Maximo user research study!
- I suppose we fit into cohort B, system business coverage is limited to Manage functionality yet.
- Form completed.
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Arkady Karpushin
EAM Project Manager
Original Message:
Sent: Wed February 14, 2024 06:13 PM
From: Nicole Conser
Subject: Seeking small/midsized clients for a Maximo user research study!
Hi Arkady - we believe JSC Gaso would indeed be a good fit for our study. A couple follow-up questions/comments:
- Does JSC Gaso fit into Cohort A or B? Knowing this will help us prepare for the interview.
- IBM requires all clients who participate in our User Research Program to complete this very short form.
Once you submit the form, I'll reach out to coordinate a date and time that works for our interview.
Many thanks Arkady!
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Nicole Conser
Original Message:
Sent: Mon February 12, 2024 02:29 AM
From: Arkady Karpushin
Subject: Seeking small/midsized clients for a Maximo user research study!
Hi,
JSC Gaso could qualify, except asset number criteria. We have much more in our gas distribution network. If you are interested we could contact directly.
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Arkady Karpushin
EAM Project Manager
Original Message:
Sent: Sun February 11, 2024 08:16 PM
From: Nicole Conser
Subject: Seeking small/midsized clients for a Maximo user research study!
Hello! We are IBM researchers seeking to recruit small- to medium-sized (SMB) businesses (current clients) to participate in a 30-minute user research study, with the goal of improving the digital trial experience for SMBs.
To qualify, participants must meet the criteria of 1 of the 2 cohorts below:
Cohort A
- Current EAM (Maximo Manage) customer
- Migrated to full MAS suite
- Actively using Maximo Health
- Midsize company (~40-75M annual revenue, ~100-1000 employees, managing ~300-3000 physical assets)
- Manufacturing, Energy & Utilities, or Travel & Transportation industry
^ We're hoping to connect with someone at this client company who was involved in the decision to migrate to the full MAS suite; MUST also be a MAS end user.
or
Cohort B
- Current EAM (Maximo Manage) customer
- Hesitant to migrate to the full MAS suite
- Midsize company (see above description)
- Manufacturing, Energy & Utilities, or Travel & Transportation industry
^ Hoping to connect with someone at this client company who has influence over the decision to migrate to the full MAS suite; MUST also be an EAM end user.
If you or someone you know qualifies, please comment here and/or email nicoleconser@ibm.com directly - thanks in advance!
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Nicole Conser
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