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  • 1.  PM workorders generated hours after scheduled start time

    Posted Wed September 20, 2023 09:23 AM

    Hello

    We have a little problem with our maximo maintenance management software.
    Even though both the scheduled start time and target start time are 2:00 AM for all of our preventive maintenance records, they are generated (= reported date) much later than that. Most of them are generated kind of randomly between 6:00 AM and 7:00 AM.

    How can I solve that? I want the workorders to be generated around the time they are scheduled to start, or at least before 6:00 AM.

    Thanks in advance.



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    julian meyer
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  • 2.  RE: PM workorders generated hours after scheduled start time

    Posted Thu September 21, 2023 01:32 AM

    Hello!

    I would start by checking actual time on servers.



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    Juris Flugins
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  • 3.  RE: PM workorders generated hours after scheduled start time

    Posted Thu September 21, 2023 03:10 AM

    hello! Thank you for the reply, I will try to look into this. I don't know how to check the server time but I will try to find out.



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    julian meyer
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  • 4.  RE: PM workorders generated hours after scheduled start time

    Posted Thu September 21, 2023 02:39 AM

    Hi, my first reaction was also time zone. But Reported Date is date time work order is created, and it sounds to me as if this is by a background Cron Task which would account for different times for different work orders.

    The Time field on PM Seasons tab sets the work orders target start time. That time is the time on the Maximo Server and if you are in a different time zone to the server then a time zone rule is needed to set it to the time zone of your locations or assets.

    I've never written a detailed article in Time Zone Rules but I did talk about it in this video https://maximosecrets.com/2022/08/26/location-and-asset-associations-2/#associate-time-zone



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    Andrew Jeffery
    Maximo SME
    ZNAPZ b.v
    Barnstaple
    0777 1847873
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  • 5.  RE: PM workorders generated hours after scheduled start time

    Posted Thu September 21, 2023 03:14 AM

    Hello.

    Thank you very much for the reply! I have changed the associate time zone for all PM records, all assets and all locations of our site now. Maybe that already solves the issue. But I will try to look into checking the time zone of the server and creating a time zone rule if the time zone differs from my location.



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    julian meyer
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