After installation you have to grant users access to the mobile apps, very similar to any other app, but with a nuance. Within the Security Group the user is a member of, filter for the mobile app(s) in the Applications tab and grant them access. Then, you have to apply the Security Template via the manage/apply templates Action. Now the User not only has the access the need to the app, but they also have access to the underlying MXAPIxxxxx object structures the app needs to interact with. Hope this helps.
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John Q. Todd
Sr. Business Consultant
Total Resource Management
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Original Message:
Sent: Wed June 19, 2024 05:26 PM
From: Stephan Sprenger
Subject: Maximo Mobile for EAM - Installation & Configuration
Hello,
I'm trying to install Maximo Mobile for EAM. We are on Maximo 7.6.1.3. Here is what I've done so far.
- Downloaded Maximo Mobile for EAM from Passport Advantage
- Completed the instruction in the "Readme" file
- Downloaded and installed MaximoMobileEAM-1.0.12 desktop Application
- Launch application and put in server address
- Entered in username/password
Issue
- It is stuck on "Setting up (0%) for more than 6 hours
![](https://dw1.s81c.com//IMWUC/MessageImages/db996ad9262f4e0982f603c3b287538b.png)
Questions:
- Does anyone know what the problem/solution might be?
- Does anyone know how to configure Maximo Mobile for EAM after it is working?
- Do I need to install another piece of software to configure it?
Thank you
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Stephan Sprenger
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