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We are unable to attach some PDFs and Images to Maximo (very few, most attach). Our environment is Maximo 220.127.116.11 with IFIX022. The attachment process spins without completing. Seems like there is a blockage on the browser side. The setup is to send attachments to a remote server with the doclinks folder in the Maximo server having a shortcut to that location. The environment is clustered. Any ideas on how to fix the issue?
Did this start immediately after applying IFIX 022?
Thank you for the reply.
This happened after we upgraded from Maximo 18.104.22.168 to Maximo 22.214.171.124 IFIX009. We then upgraded to IFIX022 partly because of this issue and partly because of security issues related to log4j. IBM recommended upgrading and hoping it would resolve the issue but it didn't.
Couple of follow up questions: