On September 19, 2023, end of support for all IBM Maximo Asset Management 7.6.1.x and compatible versions of products, including industry solutions and add-ons, was announced via IBM Announcement Letter #922-024.
End of Marketing will be effective APRIL 19, 2024
End of Support will be effective SEPTEMBER 30, 2025
Effective 30 September 2025, fixes, patches, and telephone support will no longer be provided for IBM Control Desk 7.6.1.x and its corresponding components and add-ons of the same version. From now until that date, additional fix packs maybe delivered to address critical defects, security vulnerabilities and currency updates.
The path forward for all Control Desk customers is to trade-up to the IBM Maximo Application Suite (MAS) with the add on of Maximo IT. This is the last release of the IBM Control Desk 7.6.1.x and extended notification has been given from the time of this announcement to the effective end of support date to give sufficient time to plan and migrate to the suite. There are options coming for on Cloud customers to move to MAS SaaS in the coming months as we prepare for the add on of Maximo IT in SaaS.
There are many resources available to find more information on the Maximo Application Suite including:
For customers currently on a Flexible Contract Terms (FCT) contract this will also require a migration to Passport Advantage (PA).
To connect with IBM for more information, Book a Consultation on the Maximo Application Suite Overview page.
Your IBM sales representative is the best resource for assisting with the migration of current entitlement to the application suite. For North America customers, to find out who your current sales contact is, reach out to Valerie Gooch at valerieg@us.ibm.com and she will assist you.
Details on EOS versions:
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5725E24
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IBM Control Desk
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7.6.1.x
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The following products are also included in the announcement and have an End of Market date of April 19, 2024.
Related Information
Maximo IT /MAS deployment options are available to streamline the upgrade process.
Once you have upgraded to Control Desk 7.6.1.5, alternatives are available that provide an excellent way to eliminate capital hardware expenditures and the burden on your local IT infrastructure. Maximo SaaS with IT (to be announced soon) provide flexibility and scalability, help maximize long-term ROI, and can enhance performance, availability and security.
There are also many IBM business Partner and IBM Expert Lab resources available to help with the planning for an upgrade to Maximo IT in the Maximo Application Suite. For more information contact your IBM Sales team.
Extended Maintenance is available if you are unable to upgrade at this time.
Please note that if you are current on IBM Subscription and Support are on the latest version, 7.6.1.5 and are unable to upgrade before 30 September 2025, you do have the option to purchase one year of Extended Support. To be eligible, clients must show that they are preparing an IBM Maximo IT upgrade roadmap. For additional details, please visit the IBM Extended and Sustained Support page.
Related information
For a full list of products see the official announcement here:
IBM Announcement Letter #922-024