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 Application Drill Down Open As Modal can not display correct HMTL element

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Minh Phuong Tran's profile image
Minh Phuong Tran posted Thu March 13, 2025 12:24 AM

In the application list I want to see the details of a specific application by opening drill down as modal. But the modal is not stable when there are applications that cannot display detailed information.

Application_Detail

Application A , Modal can display detail infor

But Application B, Modal can not display detail infor

Please help me ,How to make all applications visible on modal.

this is my html code in App detail report(Summary tab):

システム名: <b><%={Application Name}%></b><br><br>
システムID: <b><%={Applications Master Data.Application ID}%></b><br><br>

Varad Rajeev Muthal's profile image
Varad Rajeev Muthal  Best Answer

Hello Minh Phuong Tran, I would like to suggest you to connect with your Customer Success Manager (CSM) on this question, you can expect accurate information on it.
Thanks!

Varad Rajeev Muthal's profile image
Varad Rajeev Muthal

Hello, Can you please mention in which Apptio application you are facing this issue? Is it Apptio One?

Minh Phuong Tran's profile image
Minh Phuong Tran

Varad Rajeev Muthal Yes, It is Apptio One

Varad Rajeev Muthal's profile image
Varad Rajeev Muthal

Thanks a lot for mentioning it, I have posted the query in our expert group - will update you soon.

Prasanna Ravindran's profile image
Prasanna Ravindran

@

Can you try replacing the {Application Name} with {Applicaiton Master Data.Application Name}

Minh Phuong Tran's profile image
Minh Phuong Tran

@Prasanna Ravindran I tried but it didn't work

Minh Phuong Tran's profile image
Minh Phuong Tran

This is my video to evidence https://vimeo.com/manage/videos/1068027409/dd3a8ba654