Apptio

 View Only
  • 1.  Azure - Missing Tax and Credits in Cloudability

    Posted 22 days ago

    Hi Everyone,

    We have Azure invoice with Tax and Credits in it, but in Cloudability we are not seeing those piece of it. Cloudability shows only the Usage details but not the tax and Credits in it. I understand that Azure calculates the credits and Tax only by end of the billing cycle and showing only in their Invoice.

    Is there any option available to see/get the Tax and Credits included in Cloudability? Please share some lights and i hope most of the organization faces this gap between Azure and Cloudability.

    Appreciate if someone could share details on how to resolve this use case.

    Thanks in Advance



    ------------------------------
    Marimuthu Senthilkumaran
    ------------------------------


  • 2.  RE: Azure - Missing Tax and Credits in Cloudability

    Posted 14 days ago

    In my experience, there are some gaps in the Azure Cost Management data (in portal and in exports) so there's nothing for Cloudability to ingest in these cases.  This may also depend on whether you are an EA, MCA, or other type of customer account.  Some credits, such as exchange/refund of reserved instances, will appear in Cost Management; but others like refunds from a Marketplace purchase, won't be included.  I agree that it would be nice to see a holistic picture, so that the Cloudability reports match what Accounting and Finance are reporting on the GL.  Those "credit memos" can lead to increasing discrepancies over time.

    Share this pain point with your Microsoft account rep!

    Now, with the Oct 29 release of FOCUS ingestion support (Cloudability Cumulative Release Notes - Apptio) we might be able to capture those credit memos from ERP and push them back into Cldy.  This is pure speculation, I have not even begun to review the feature, much less think of how to implement this.  If you do it, please share!

    -Eugene.



    ------------------------------
    Eugene Girolimetto
    Financial SRE
    Finastra
    Mississauga ON
    ------------------------------