AIOps

IBM is pleased to announce the availability of the latest release of IBM Cloud Pak for Watson AIOps — version 3.5 — available as of September 30, 2022.

In today's digital-first world, CIOs are looking for ways to connect IT performance with their business needs to help make data-informed decisions about operational efficiency, performance and customer demands. Businesses lose millions of dollars each year because executives and decision-makers can't identify blind spots in their IT performance, impacting business outcomes. 

IBM Cloud Pak for Watson AIOps v3.5 aims to address this gap, focusing on the ability to help our users understand priorities across all IT stories, in the context of a line of business or service. A new product feature in this release, Cloud Pak for Watson AIOps v3.5 makes business context data available in an AIOps Insights Dashboard. This illustrates buyer context so that executive stakeholders can correlate business key performance indicators (KPIs) to application issues and prioritize remediation responses based on the impact they will have.

Please click here to register for the webinar on AIOps Insight Dashboard, the mainstay of the 3.5 release.

Product enhancements

IBM Cloud Pak for Watson AIOps v3.5 builds upon enhancements delivered in versions 3.3 and 3.4 released earlier this year. IBM is excited to bring forward a refined AIOps user experience to our customers and to continue to bring simplicity and a strong focus around consumability to the AIOps market. Version 3.5 delivers on the promise to serve organizations with dozens, hundreds or thousands of applications with improvements to our key features:

• View contextualized insights into an organization's noise reduction, runbook usage, automated actions and mean-time-to-resolve (MTTR) trends.
• Set "Quiet Time" for event analytics.
• Suppress seasonality events in hybrid deployments.
• View enhanced events and alerts, relevant information and associated runbooks that can be used with existing IBM Netcool® components deployed in production.
• Use a bidirectional connector that provides IBM Netcool® interoperability and data sync with newer Cloud Pak for Watson AIOps user-views and value-add functionalities in a production environment.