watsonx Assistant

 View Only

  • 1.  Intents and dialog nodes disappear

    Posted Fri July 09, 2021 01:34 PM
    Hello Community,

    I'm hoping someone can help me with some issues we are having creating a chatbot using Watson.

    We have a volunteer helping our organization to create a chatbot, and she has reported trouble saving intents and dialog nodes. It seems the intents and nodes autosave one day, but the next day they no longer appear listed, and she has to start all over again.

    Currently, we are working under the Lite plan. I should also note that our volunteer is traveling at the moment. Could these problems have anything to do with geo-restrictions? Has anyone come across a similar issue?

    Any assistance would be greatly appreciated.

    Thank you!

    ------------------------------
    Lindsey Fiedler
    ------------------------------

    #WatsonAssistant


  • 2.  RE: Intents and dialog nodes disappear

    Posted Mon July 12, 2021 07:06 PM

    Hi Lindsey,

    It's possible that her connection was timing out or even breaking. It's not always obvious when this happens.

    I try to make a habit of regularly downloading my assistant (they are small files, so it won't hurt to have lots of backups). Also, if I've been away for a little while, I check my login status by opening a console tab before I resume work.

    Cheers,
    Allen



    ------------------------------
    Allen Nugent
    ------------------------------

    Original Message


  • 3.  RE: Intents and dialog nodes disappear

    IBM Champion
    Posted Tue July 13, 2021 08:19 AM
    Hi Lindsey,

    I have faced such issue in one of my corporate laptops and Firefox on private window (mode) helped. 

    By the way may I know the count of the Intents, entities and the dialog nodes so far?

    Kind regards,
    Rangana Gunathilaka
    IBM Champion



    ------------------------------
    Rangana Gunathilaka
    Operation Lead
    opensplint.io
    ------------------------------

    Original Message