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The smarter way to serve customers: AI for customer service Webinar

  • 1.  The smarter way to serve customers: AI for customer service Webinar

    Posted Fri June 30, 2023 03:26 PM
    Edited by Portia Melita Thu July 27, 2023 10:23 AM

    Summary

    Generative AI is positively disrupting the world of customer service. The potential is reaching new heights yet companies are slow or hesitant to adopt. In this webinar, we will explore generative AI’s potential to drive market differentiation, enhance customer satisfaction, achieve cost savings, and boost employee productivity and efficiency.

    Key Takeaways:

    • Understand the profound impact and potential of generative AI in customer service
    • Explore real-world client use cases and applications of this technology
    • Learn about the ethical and security considerations related to generative AI
    • Discover how generative AI is shaping the future of service and experience transformation

    Please join us in this on-demand recording. Please share any questions by clicking on the Reply button. If you have not done so already, register to watch here.



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    MANISH GOYAL
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  • 2.  RE: The smarter way to serve customers: AI for customer service Webinar

    Posted Thu July 27, 2023 11:12 AM

    Hi everyone,

    You can watch the on-demand recording here and download the slides here.

    Please share any of your questions below.



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    MANISH GOYAL
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