In this session we highlighted how IBM watsonx Assistant revolutionizes customer care with AI-driven solutions. It emphasizes seamless automation, personalized support, and reduced operational costs through the platform's no-code, LLM-powered conversational AI. 

Our expert Sandra explored how generative AI accelerates transformation in customer care, enabling intelligent, omni-channel engagement while maintaining data privacy and trust. With its ability to "tell, show, and do," watsonx Assistant empowers organizations to modernize contact centers, improve agent productivity, and meet customers on their preferred channels.

Do not miss the last part of the session when Derek shares demo examples and some technical tips.

For more details, access the session recording and slides deck from here.

We look forward to seeing you at our next webinar!