Are Continuing Professional Education (CPE) credits offered for this class?

Apptio Education Services, a TBM Council Accredited Education provider, provides Evidence of Course Completion to all students who are present for all days of a course. For example, the TBM Executive Foundation course is four days, so students must be present for all four days in order to receive evidence of course completion. We do not offer "partial" evidence. The evidence provides a complete description of the time spent in the class and the topics covered.

Students may then submit the Evidence to their certification authorities (e.g., PMI for Project Management Professional, state boards of accountancy for CPA, etc.) to get credit towards the re-certification. We are unable to guarantee that the course will count for credits; the determination is made by each authority. However, we have had students successfully submit our Evidence to receive credits for state CPA licenses and Project Management Professional, among others.

Note that different certifications or licenses often use different terms for continuous education, including Continuous Professional Education (CPE), Continuous Learning Points (CLP), and Continuous Education Units (CEU).

What is the cancellation policy for the TBM Executive Foundation Certification classes?

Registrations cancelled 10 business days before the start of a course session will automatically receive a refund to the payment method for the amount paid. 

Registrations cancelled less than 10 business days before the start of a course session are not eligible for a refund. But customers may request a credit for any pre-paid fees for late cancellations that may then be applied to a future session. Credit requests should be sent to Apptio-education@ibm.com. Such credit must be used within 90 days following the date of the originally scheduled session.

Is the TBM Executive Foundation exam part of the course?

Yes when you purchase the course you will also have access to the exam.  Upon completion of the course the exam will unlock allowing you to access the exam.

Where can I find upcoming sessions?

We currently are not offering sessions.

Can I get certified by the TBM Council without taking the course?

At this time, the course is a prerequisite for getting certified. While many professionals have strong backgrounds in IT financial management, IT service management, business relationship management, and related disciplines, few have practiced all the disciplines of the holistic TBM framework. The TBM Council and their board of directors agree that the best way to learn the TBM framework is to take the course with experienced instructors and a room of your peers. The questions, exercises and dialog are as important to the education process as the core curriculum itself. Furthermore, at this time, the exam is not proctored and therefore cannot be the only assurance of a professional's education. As a result, certification candidates are required to participate in all 16 hours of training.

How do I download the class materials?

• While viewing the course,Click into the material and select the download icon.

How long will I have access to the exam?
You will have access to the exam for one year after you take the TBM Executive Foundation Certification course.

Which browser should I use for the best experience?

The latest versions of the following browsers:

• Google Chrome (Preferred)
• Firefox
• Safari

Questions?

If you have any questions, please email Apptio-education@ibm.com