watsonx.ai

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  • 1.  Role of Human in CSR

    Posted 26 days ago

    Customer Services Representatives' job would become easy with the pattern recognitions of the "Virtual Agents."


    #watsonx.ai

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    abraham-computer-scientist
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  • 2.  RE: Role of Human in CSR

    Posted 21 days ago

    Hi Abraham,

    Could you please elaborate on your statement regarding the value of Virtual Agents to the role of a Customer Services Representative. It will help our members to better understand and respond to your statement.

    Thanks,

    Nick - Community Manager - watsonx



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    Nick Plowden
    AI Community Engagement
    IBM
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    Original Message