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unable to find files in bucket after creating a cloud storage object instance

  • 1.  unable to find files in bucket after creating a cloud storage object instance

    Posted Thu October 10, 2019 09:20 AM
    Edited by Hafsah Lakhany Thu October 10, 2019 06:55 PM
    Hi,

    I'm following this tutorial- https://developer.ibm.com/tutorials/create-and-experiment-with-dl-models-using-nn-modeler/

    I created a cloud object storage instance and then added the files to a bucket as specified in the tutorial.



    When I come to network modeller to build the neural net, and try to create a data connection by doing a "Connection to project COS" and selecting the bucket, I can't find the files I uploaded in the bucket. PFB the screenshot..


    I followed the exact steps in the tutorial link. Please help me out.

    #cloud-object-storage #WatsonStudio

    Regards

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    rohan singh
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  • 2.  RE: unable to find files in bucket after creating a cloud storage object instance

    Posted Thu October 10, 2019 05:01 PM
    Edited by Hafsah Lakhany Thu October 10, 2019 05:03 PM
    Hi Rohan,

    Replicated your steps and didn't seem to encounter this issue:  
     

    When following step 1 and hitting "create bucket", did you ensure "cross region resiliency" is selected?  If you did select cross region resiliency I would recommend clearing your browser cache.  Please let me know if you continue to encounter this error and we'll work together to resolve your concern.

    Thanks,


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    Hafsah Lakhany,
    Product Manager, Watson Studio and Machine Learning
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  • 3.  RE: unable to find files in bucket after creating a cloud storage object instance

    Posted Fri October 11, 2019 04:22 AM
    Yes, I selected cross region resiliency and also tried clearing browser cache. It still hasn't worked for me :(

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    rohan singh
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  • 4.  RE: unable to find files in bucket after creating a cloud storage object instance

    Posted Fri October 11, 2019 04:49 AM
    Hello Rohan, sorry for the inconvenience. Can you please create a new Cloud Object Storage Bucket with "Resiliency: Cross Region" and "Location: us-geo" and use that for your Neural Network Modeler.



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    Sumit Goyal
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  • 5.  RE: unable to find files in bucket after creating a cloud storage object instance

    Posted Fri October 11, 2019 05:11 AM
    Followed the steps you've mentioned and still unable to locate files. PFB some screenshots-






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    rohan singh
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  • 6.  RE: unable to find files in bucket after creating a cloud storage object instance

    Posted Tue October 15, 2019 04:11 AM
    Hello Rohan, can you please also verify that `Global` location is also selected in your IBM Cloud Settings along-with `London`. You can do that directly from Watson Studio. Click on your profile picture on the top right --> Select "Profile and Settings" --> Profile --> Location. It should look like the below screenshot for your account.



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    Sumit Goyal
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