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Nice article by Preeth on using the Watson Assistant for Voice Interaction (WAVI) integration to eliminate phone trees and annoying IVR systems. #Featured-area-2 #Featured-area-2-home
Have you ever had one of those days where you did something that you immediately regretted? As soon as you hit the return key, you immediately realize that you justmadeaHUGE mistake? Like maybe deleting ...
Watson Covid-19 Chatbot Training Path - this learning path is for customers who have deployed a Covid-19 chatbot with IBM, but the learning path and the materials are a good source for ANYONE to come ...
"... I decided to use the example of “Fair & Lovely” to scrutinize off-the-shelf machine learning-based emotion analysis APIs. How do these practices — which are now the norm among major brands — perform ...
Great short article by Robin Bobbitt , which describes the "circuit breaker" pattern for deploying a Watson Assisistant based digital assistant. Also has some example code (in Node.js) that you can ...
This is a series of videos that help you understand the value of bringing an AI solution to bear in addressing your customer service challenges. Not very technical, this is a high level look at why and ...
Blog post describing how to enable the Watson Assistant/Watson Discovery integration, allowing you to extend the capabilities of your virtual assistant to address those “long tail” questions. #Featured-area-2 ...
So you have deployed a chatbot, but it seems to fail so often because users are saying unexpected things which your chatbot fails to handle. Rings true?! #Featured-area-2 #Featured-area-2-home