Replay - Watson Digital Event: Honest Answers to Your AI Questions

When:  Dec 31, 2020 from 9:00 AM to 5:00 PM (ET)

Watson Digital Event: Honest Answers to your AI Questions


The time to apply conversational AI is now. The potential annual savings for every second shaved off the averange handling time per call is one million dollars. Conversational AI, like Watson Assistant, is already helping organizations around the globe streamline their customer service processes, boosting customer loyalty and positively impacting the bottom line. 


Register now to watch the Watson team have an in-depth chat with MRS BPO – a large call center company – about how conversational AI has transformed their call center operations. You'll hear their journey to AI, including how and why they implemented Watson Assistant, how they iterated on initial approaches, what they learned and how they ultimately found success.