On-demand Webinar: How AI ensures customer (and agent) success in times of rapid change

When:  May 19, 2021 from 1:00 PM to 2:00 PM (ET)

A good business leader understands that a plan lasts only as long as things stay static. In times of rapid change however, timelines evaporate and acting on trends that can ensure success become a priority. With 74% of consumers already using virtual assistants, high demand has changed AI from a tool for leading-edge customer experience to a necessary technology to alleviate overwhelmed customer service organizations and agents. 

Register now to hear Watson and industry experts explain how to accelerate adoption of AI for customer service - to help your business address high demands, automate responses to common issues and keep agents engaged by enabling them to work on higher value tasks.  

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