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A good business leader understands that a plan lasts only as long as things stay static. In times of rapid change however, timelines evaporate and acting on trends that can ensure success become a priority. With 74% of consumers already using virtual assistants, high demand has changed AI from a tool for leading-edge customer experience to a necessary technology to alleviate overwhelmed customer service organizations and agents.
Register now to hear Watson and industry experts explain how to accelerate adoption of AI for customer service - to help your business address high demands, automate responses to common issues and keep agents engaged by enabling them to work on higher value tasks.