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An article showing you how to use the Assistant chat logs to provide feedback on chatbot performance and operations, and how to use that information to improve your chatbot. #chat ...
This introduces a Dialog skill testing notebook , which is a really interesting concept. It attempts to give you a solid look at the entire skill - not just classification.
I have seen some of the pre-release versions of this notebook. It's really impressive and delivers real insight based on your logs - something you should have in your analysis tool ...
Make sure that you are testing your dialogs adequately. Andrew Freed has some good approaches to doing testing in this area, in part 2 of a series on chatbot testing.
Make sure that you are testing your intents and classifiers adequately. Andrew Freed has some good approaches to doing testing in this area.
This is the definitive (for now) guide on how to improve your chatbot over time. It's 14 pages long, but the advice here for chatbot owners is definitely useful.
If you don't have people who can sling code and build the UI for your chatbot, and the standard looking chatbot Watson provides isn't good enough for you, try out this approach from Blahbox ...
Article describing how to enable the Watson Assistant/Watson Discovery integration, allowing you to extend the capabilities of your chatbot to address those "long tail" questions. #Featured-area-1 ...
Nice article by Preeth on using the Watson Assistant for Voice Interaction (WAVI) integration to eliminate phone trees and annoying IVR systems. #Featured-area-2 #Featured-are ...
This blog post is in the Public Cloud Community , but many of our customers using and deploying Watson applications will want to track consumption and costs. So it makes sens to mention ...