I'm being asked to provide information on when WAS 8.5.5 & 9.0 will stop being supported on RHEL 6, 7, and 8 for the purpose of sorting out internal support agreements between different groups in my company. I'm not having much luck finding a straight answer on the topic. I've found lots of vague references and broken links, but nothing that comes right out and says "WAS is supported on X version until Y date." Even a "we haven't decided yet" would be enough, but I can't even find that much. I think I might have found some confirmation that RHEL 7 isn't supported anymore (which would knock 6 out, as well), but that was only implied in a citation that didn't lead to any actual statement.
Does anybody have any idea what the actual support dates are or what I need to do in order to figure them out?Thanks in advance.
We have this externally in both https://www.ibm.com/support/pages/single-stream-continuous-delivery-sscd-software-support-lifecycle-policy-websphere-liberty and https://www.ibm.com/support/pages/node/869800 with minor differences:
If WebSphere Application Server traditional is being run on an operating system release that is no longer within publicly documented production support by the vendor, or with a co-requisite or prerequisite product that is no longer supported, IBM technical support may be limited to defects that can be replicated on currently supported environments. In this situation, the existing 'other configurations' policy continues to apply , and IBM will apply reasonable effort to support your configuration. WebSphere Application Server traditional will not be tested with co-requisite or prerequisite products that are no longer supported.
Hi Joshua,The first place to go to answer any questions about support dates is the IBM Support Lifecycle page https://www.ibm.com/support/pages/lifecycle/search/?q=WebSphere%20application%20serverCurrently you will see no specific dates listed for 8.5.x or 9.0.x because the dates have not been set yet, but if you click on the entry for either product it will direct you to the following announcement that explains the current position on WebSphere Application Server Support.https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&supplier=897&letternum=ENUS220-128Hope that helps!James
Have you viewed the detailed system requirements page?https://www.ibm.com/support/pages/websphere-application-server-detailed-system-requirementsThis will direct you to the IBM Software Product Compatibility Reports, which is what I think perhaps you have been looking for all along?https://www.ibm.com/software/reports/compatibility/clarity/index.htmlFrom here you can run a variety of reports to answer questions like yours, I would suggest running the "Operating Systems for a specific product" report.https://www.ibm.com/software/reports/compatibility/clarity/osForProduct.htmlThis will show the operating systems that are supported and were supported (see the notes column). Running the report for WAS ND 8.5.5 will tell you that the RHEL 7 operating system is no longer in service as it went out of full support in 2019. And it then refers you to IBM's policy on unsupported operating systems: https://www.ibm.com/support/customercare/sas/f/handbook/policies.html#unsupportedRHEL 6 went out of support in 2016 so it no longer shows as a supported OS at all.The only notes shown against later versions of RHEL are for minimum Java levels. This means they are currently still supported in line with IBM's support policy.According to the Red Hat Product Life Cycle page though, RHEL 8 will go out of full support from May 31, 2024, so after that date IBM's policy on unsupported operating systems should come into effect from the WAS perspective.If you still have questions about specific operating systems being supported or becoming unsupported with WAS at some point in the future, I would suggest asking them directly to IBM Support via a case and they should be able to give you an answer.