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  • 1.  Rational performance Tester Keeps Crashing

    Posted Mon July 12, 2021 06:29 PM

    I have been facing a problem with the Rational Performance tester that it keeps Crashing. i.e. openjdk binary platform becomes Not responding after few minutes of using the application (RPT).

    I'm ending it by force through Task manager and observed the following message " Java was started but returned exit code = 1" and also noticed this error sometimes "Java was started but returned exit code =805306369" .

    I tried re-installing the Rational Performance tester few times. I made sure the Java is re-installed with the Latest version "16.0.1"

    I also made sure that the "Class caching" has been destroyed using the following command.

    "javaw.exe -Xshareclasses:destroy"

    Any help is appreciated .

    Thanks,

    Sudheesh S


    #SupportMigration
    #Support
    #RationalPerformanceTester


  • 2.  RE: Rational performance Tester Keeps Crashing

    Posted Tue July 13, 2021 12:08 PM

    The most common reason for this is not enough memory for RPT, change this setting in the eclipse.ini

    D:\Program Files\IBM\SDP>type eclipse.ini

    -vm

    D:\Program Files\IBM\SDP\jdk\jre\bin\javaw.exe

    -startup

    plugins/org.eclipse.equinox.launcher_1.4.0.v20161219-1356.jar

    --launcher.library

    plugins/org.eclipse.equinox.launcher.win32.win32.x86_64_1.1.551.v20171108-1834

    -install

    D:/Program Files/IBM/SDP

    -vmargs

    -Xquickstart

    -Xms40m

    -Xgcpolicy:gencon

    -Xmx8192m

    -Dorg.eclipse.swt.browser.IEVersion=default

    -Djdk.nativeDigest=false

    -Dhelp.preference.contents.page=classic

    -Ddisable_Agent_Test_Connection=true

    Not sure what is meant by this:

    I tried re-installing the Rational Performance tester few times. I made sure the Java is re-installed with the Latest version "16.0.1"

    Never update the java that RPT uses outside of RPT, we test and will only support the java we ship with. I suggest another uninstall, reinstall, then change the -xmx value

    Thank you


    #Support
    #RationalPerformanceTester
    #SupportMigration


  • 3.  RE: Rational performance Tester Keeps Crashing

    Posted Mon July 19, 2021 03:33 PM

    Hello Paul,

    Thanks for your reply !

    Right now, I have the setting as "-Xmx4g" and also "Xmx4g" - the RAM Size is only 8GB. I'll install a higher RAM Size to adjust the settings as you suggested i.e. 8192m.

    Also, I'll re-install the RPT Version and will make sure that I use Java that comes with the Package.

    Thanks,

    Sudheesh S


    #Support
    #RationalPerformanceTester
    #SupportMigration


  • 4.  RE: Rational performance Tester Keeps Crashing

    Posted Mon July 19, 2021 03:52 PM

    The "-Xmx8192m" was to show the -Xmx setting in the eclipse.ini file so it could be found easily.


    Don't change the setting to 8192M, let the new installation of RPT set the setting.


    It may or may not ending up being -Xmx8192m, it won't if the max machine RAM size is 8096M as you stated.


    Thank you


    #SupportMigration
    #RationalPerformanceTester
    #Support


  • 5.  RE: Rational performance Tester Keeps Crashing

    Posted Mon July 19, 2021 03:58 PM

    Hello Paul,


    Thanks ! As far as I remember, It was 40m for "xmx" and "xms" upon installation of RPT. I have changed to "4g"​ since it keeps crashing. I'll re-install and see what RPT does the setting for me.


    Thanks,


    Sudheesh S


    #Support
    #SupportMigration
    #RationalPerformanceTester