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Troubleshooting Data Collection Tools 

Thu June 09, 2016 01:36 PM

  1. I run "pip install <script>", but the install times out with cannot reach server.

          This is usually due to firewall restrictions in your environment. you can either set pip to work with an https proxy approved by your security team, or download and install needed packages manually from PyPI - the Python Package Index : Python Package Index 

To do this, search for the needed package in the search box and then download the gz file using the green button.  Then use the command line and navigate to the directory. Needed packages are "xmltodict" and "paramiko".

    2. I run "pip install <script>", but get an error with the Microsoft Visual C++ compiler when installing crypto packages. The error looks like this:

    error: command 'C:\\Users\\adm.jbates\\AppData\\Local\\Programs\\Common\\Mic

rosoft\\Visual C++ for Python\\9.0\\VC\\Bin\\amd64\\cl.exe' failed with exit sta

tus 2

 

 

    ----------------------------------------

Command "c:\python27\python.exe -c "import setuptools, tokenize;__file__='c:\\us

ers\\adm~1.jba\\appdata\\local\\temp\\pip-build-wsvzml\\cryptography\\setup.py';

exec(compile(getattr(tokenize, 'open', open)(__file__).read().replace('\r\n', '\

n'), __file__, 'exec'))" install --record c:\users\adm~1.jba\appdata\local\temp\

pip-cusaqr-record\install-record.txt --single-version-externally-managed --compi

le" failed with error code 1 in c:\users\adm~1.jba\appdata\local\temp\pip-build-

wsvzml\cryptography

You are using pip version 7.1.2, however version 8.1.2 is available.

You should consider upgrading via the 'python -m pip install --upgrade pip' comm

and.

The fix for this is to upgrade pip to version recommended in the error string. To do this, run "python -m pip install --upgrade pip".

After it finishes, rerun the command to install the data collection tool.



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