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There are a number of DataLink 3 logs that can be useful for troubleshooting the DataLink 3 application. The logs are intended for use by the Apptio developers and Technical Support Engineers. Technical Support Engineers will commonly ask for log files from the agent when troubleshooting issues. You may also find useful information for aiding in the installation of the agent and troubleshooting connector configuration issues. The log files are written to the root folder of the DataLink Agent.
Datalink 3.x
The Datalink 3 logs are:
Each log is stored as a collection of filesin the DataLink installation directory, which is typically C:\ApptioDataLink (Windows) or /usr/local/datalink (Unix). Log files are split up by calendar date:>
#1 is today's log. #2, #3, and #4 are logs for May 1st, May 2nd, and May 3rd of 2014.
The logs are described below.
datalink-agent.log
datalink-engine.log
These logs contain the bulk of the messages from each product. Most of the internal activities are recorded in these logs. The only things NOT recorded are the messages sent to the other logs.
datalink-agent-security.log
datalink-engine-security.log
These logs only contain login/logout information.
datalink-agent-configuration.log
datalink-engine-configuration.log
These logs only contain Agent and Connector configuration changes.