Join this webcast to know the benefits that IBM Customer experience alarming delivers to Netcool/Omnibus users.
IBM Customer experience alarming:
Eoin has 20+ years of experience in Telecom sector across organizations.
In IBM he is Worldwide Lead in Offering Management for Telecom Analytic Solutions.
Eoin has wide range of experience in leadership roles in Fixed and Mobile Networks, Network Management and Operations, and Customer Experience Management.
Alan has over 37 years of experience in Telcom sector in a variety of roles from fixed line to mobile operators. In the last 18 years he has worked on customer experience helping to bring insights at mobile operator BT/EE in the UK and more recently with IBM delivering customer improvements delivered from the Telecom Analytics Solutions products with customers all over the world.
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