IBM TechXchange Australian Maximo User Group

Australian Maximo User Group (AMUG)

The premier community for Maximo enthusiasts across Australia. Born from a merger of state-based Maximo User Groups, AMUG has a rich history of fostering collaboration and knowledge sharing among Maximo users.

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MAS 9.0 – Scheduler Dashboards and Field Service Management 

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Tue November 26, 2024 08:41 PM

This document provides an overview of the MAS 9.0 Scheduler, focusing on data preparation and dashboards. It discusses the field service management market and the challenges faced by field service providers. The document also highlights the problems that the MAS 9.0 Scheduler aims to solve, such as time-consuming scheduling, lack of visibility between field force and back office, and reliance on technician's knowledge. The target users of the MAS 9.0 Scheduler are planners, dispatchers/supervisors, technicians, and customer service representatives. The document explains the key features of the MAS 9.0 Scheduler, including work order management, scheduling, optimization, dispatching, and technician productivity enhancement. It also provides information on the data required for work order management and scheduling, as well as resources for further information on IBM's Maximo Field Service Management solution.

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Scheduler Dashboards and FSM - IBM - AMUG Nov 2024.pdf   5.30 MB   1 version
Uploaded - Tue November 26, 2024