Introducing your newest call center support staffer ... IBM Watson. We've all had a poor experience when calling a customer support phone number - suffering through layers of menus and long queue times for the simplest requests. You can fix this by taking advantage of the new IBM Voice Gateway which links Watson to telephone networks as a self-service call center agent and improves the customer experience with live agents too. Join us in a webinar to learn about this new offering which is bringing cognitive to call centers and gives your business the added advantage of IBM WebSphere with Watson. Speakers: Brian Pulito, STSM - IBM Voice Gateway Architect Thomas Banks, Offering Manager - WAS Liberty & IBM Voice Gateway
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