One of the main challenges facing the industry is being able to maintain the level of resilience of applications in hybrid and multi-cloud environments. The constant change in the life cycle of applications based on microservices and Kubernetes also brings new ways in Day1 operations for mission-critical environments. In this way, Accenture generated an operational modeling framework, adding observability, API calls via Ansible Event Driven and infrastructure architecture control in Openshift, to implement fully automated Disaster Recovery strategies, ensuring application resilience and productivity of managed services in critical environments. Join us to discuss about operational efficiency, and how infrastructure strategies can leverage the use of automation at scale!