Logs for the manager and default agent (which are hosted by Apptio) are only available to Apptio employees; if you contact support, they should be able to check the logs for you and help diagnose the problem. Logs for on-prem agents can be found in their installation directories with the names "datalink_agent.log" and "datalink_engine.log." The engine logs are where you would find detailed information about connector test or execution failures.

While testing the connector, if the REST query fails, is there anyway that we can obtain a more verbose stack trace about why the query failed? My REST query is failing, but I'm not sure why and I don't know where I can look for more information.

Thank you!

In some cases API URL containing "?" character are not going to work because datalink html encodes some characters. When source API does not accept this an error will occur.

The solution is to remove the "?" and set arguments as Query Arguments in the connector.

For Example a URL like this:

Should be configured in the connector like so: