A place for Apptio product users to learn, connect, share and grow together.
We have different windows for product upgrades and maintenance. The product upgrade windows are four hours long and run on Friday (late evening, AU), Sunday (night, NA), and Monday (early morning, EU) for all commercial regions. The General maintenance is done on Saturday for 5 hours for all regions. All maintenance that takes place outside of these windows is considered product downtime (when rolling update/upgrade fails).
Region/URL
Maintenance Windows (All times in IST)
Local Region Time
Maintenance Type
Americas
datalink.apptio.com
Mon 8:30 - 14:30 (IST)
SAT 9:00 - 14:00 (IST)
20:00 – 02:00 Pacific TZ
Product release/upgrades
General system maintenance
Europe
datalink-eu.apptio.com
Mon 8:30 - 10:30 (IST)
04:00 – 06:00 Central Europe TZ
Asia Pacific
datalink-au.apptio.com
Friday 15:00 – 18:30 (IST)
20:30 - 23:59 Australian Eastern TZ